FAQ

  • How can I make reservation?

You can make your reservation by using the reservation form on home page or sending an e-mail.

  • How can I pay?

You can pay by cash at the arrival in any currency.

  • Will I have to pay any extra bills?

No, you don't have to pay for anything but your transfer.

  • Will I wait at the airport in the case of any delay or early landing?

No, we follow the situation of your flight online according to your flight number. Therefore, in any delay
or early landing, we will have already known the situation which means you never wait.

  • Will I share the vehicle?

No, that will be a private transfer, so you will be the only one.

  • Can I smoke or drink alcohol in the vehicle?

No, according to laws, it's forbidden to smoke or drink alcohol during transportation.

  • Do you provide baby seat or booster?

Yes, if you mention it in the reservation form, you can have it without any extra payment.

  • How can we meet at the airport?

The staff will be waiting for you in "Individual Meeting Point" holding a bord that your name's on. You can
call our mobile phone numbers in any case,anytime.

  • Where will you drop me out?

You will arrive the exact point that you mentioned in your reservation form.

  • What should I do to change or cancel my reservation?

You should inform us at least one day before your flight to change or cancel your reservation.

  • Can I have the invoice?

Yes, you can have your invoice anytime you want.

  • I want to book the return transfer. How will you inform me about departure?

If you book the return transfer, you will have an information letter including the details, like pick up time and
date.

  • Will there be any break during the journey?

You can have break in proper places when you want because it will be a private transfer.

  • Will I have the insurance?

Yes, according to laws, all passangers have to be insured.